Our Commitment to Minimizing Wait Times
Welcome to Parkside Dental
At Parkside Dental, we understand that your time is valuable, and we are committed to minimizing wait times while providing the highest level of care. Our goal is to ensure that your visit is as efficient and pleasant as possible.
Wait Time Policy
- Goal: Our aim is to see every patient within 10 minutes of their scheduled appointment time.
- Maximum Wait Time: We have a hard-set policy that no patient should wait more than 20 minutes.
- Human Factor: We recognize that dental care is dependent on the human factor, which can be unpredictable. While we strive to meet our goals, there are times when unforeseen circumstances may cause delays.
- Compensation: Unless otherwise forewarned, if your waiting time exceeds 20 minutes, as a gesture of our appreciation for your patience, we typically offer a gift.
Why This Policy Matters
- Efficiency: Ensures that our schedule runs smoothly and that we can help as many patients as possible.
- Quality Care: Our commitment to minimizing wait times allows us to provide high-quality care without unnecessary delays.
What to Expect
At Parkside Dental, we are dedicated to increasing access to the highest quality of care, which also means that we are in high demand. To manage this effectively:
Intercom System: We utilize a state-of-the-art intercom system that includes timers and call lights. You will hear this play music notes or other sounds to instruct the dentist or staff to specific locations at specific times.
- Efficient Scheduling: This innovative approach helps us stay on track and ensures that patients are seen promptly.
- Emergencies: We are also committed to addressing dental emergencies. Our goal is to get emergency patients in within 24 hours of their phone call. While this commitment can occasionally cause scheduling hiccups, it reflects our dedication to helping as many patients as possible.
Contact Information
If you have any questions about our wait time policy or need to discuss your appointment, please reach out to our office. We are here to ensure your experience at Parkside Dental is exceptional.
- Phone: [Your Phone Number]
- Email: [Your Email Address]